We are looking for a Retention Desk Manager to focus on retaining clients in the online trading and forex industry. The role includes building long-term customer relationships, maintaining their engagement in trading activities, identifying opportunities to increase trading volume, and communicating proactively with clients.
Requirements:
Over one year of experience in the forex trading industry, high-ticket sales, customer retention, or account management. Knowledge of trading platforms and financial terminology. Fluent spoken English (additional languages are an advantage).
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